01
Pause your membership
Going on holiday, injured or away for longer? You can pause your Gold Pact membership from 4 weeks onwards. Let us know in time so we can process it.
Get in touch
Cancelling
No barriers.
Just cancel.
Before you cancel
Maybe something else would be better?
We can always think it through with you or explore whether a different membership type suits your rhythm and wishes better. Get in touch so we can discuss the options
02
5 minutes with your coach
A quick chat about why it's not working right now. Sometimes it's something simple, sometimes you're just done. Both are okay.
Send a WhatsappHow it works
Three steps. Sorted as soon as possible.
- 01You fill in the formFill it in as completely as you can. And be honest with your feedback-that helps us keep improving too.
- 02Confirmation within 24 hours (weekdays)You'll get an email with your end date, 4 weeks after cancellation. Until then you can keep using your credits.
- 03Your membership ends on the end dateYour membership stops automatically, and your SportBit account gets blocked. Want to come back? Get in touch so we can reactivate your account.
Cancellation form
Fill in,
send, done.
We use your answers to process the cancellation administratively and to learn as a box what we can do better. So your reason is valuable, but never required.
Open invitation