Legal
CrossFit Gold Pact takes the protection of your personal data seriously. This privacy policy explains what data we process, why we use it and what rights you have. We process personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy legislation.
CrossFit Gold Pact, based in Rotterdam, is the data controller for processing personal data as described in this privacy policy. If you have questions about privacy or this policy, you can contact us at info@goldpact.nl. You'll find other contact details at the bottom of our website.
This privacy policy applies to the processing of personal data of members, trial members, drop-in participants, visitors and other people who use CrossFit Gold Pact's services. Additional information about the processing of personal data may be included in our terms and conditions and house rules.
We only process personal data to the extent necessary for our business operations and service delivery. The main purposes are: - Member administration and management of your membership; - Processing payments and direct debits; - Class reservations and registration; - Communication with members and customer service; - Ensuring safety in the gym and during activities; - Complying with legal obligations; - Delivering, maintaining and improving our services.
We only process personal data on the basis of a valid legal ground under the GDPR. Depending on the purpose, this may be: performance of our agreement with you as a member, compliance with a legal obligation, a legitimate interest of CrossFit Gold Pact (such as safety and business operations) or your consent. When we rely on consent, you can withdraw it at any time. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.
Photos and video recordings may be taken during classes, events and other CrossFit Gold Pact activities. When people are identifiable in the material and consent or another legal ground is required, we only process and use these images when an appropriate legal ground exists. For the use of identifiable photos or videos for promotional or marketing purposes, we use an opt-in: you choose whether to consent. You can withdraw any previously given consent at any time. We make reasonable efforts to respect members who have indicated they do not wish to be photographed or filmed. Photography and filming by members and visitors is subject to our house rules. Please respect the privacy of others and ask coaches and other identifiable people for permission before taking or publishing recordings.
We may use external service providers who process personal data on our behalf, for example for member administration, payment processing or IT support. Where required, we conclude data processing agreements with these parties and implement other appropriate safeguards as required by law. We do not sell your personal data to third parties.
Personal data is not kept longer than necessary for the purposes for which it was collected or as legally required. After that, data is deleted or anonymised.
CrossFit Gold Pact takes appropriate technical and organisational measures to protect personal data against loss, misuse and unauthorised access, and to comply with the requirements of the GDPR.
Under privacy legislation, you have, where applicable, the following rights regarding your personal data: - Right of access to data we process about you; - Right to correction of incorrect or incomplete data; - Right to erasure of data; - Right to restrict processing; - Right to object to processing; - Right to data portability. You can submit a request via info@goldpact.nl. We will respond within the legal timeframe.
You have the right to file a complaint with the competent supervisory authority. In the Netherlands, this is the Dutch Authority for Personal Data (Autoriteit Persoonsgegevens). We would appreciate it if you first discuss any complaint with us via info@goldpact.nl, so we can try to resolve it.
CrossFit Gold Pact may modify this privacy policy, for example in response to changes in legislation or our services. The most current version is always available on our website. For material changes, we will inform members before they take effect.
Do you have questions about this privacy policy or about how CrossFit Gold Pact processes your personal data? Please contact us at info@goldpact.nl. You'll find other contact details at the bottom of our website.