Terms and Conditions

1. These terms and conditions apply to all agreements between CrossFit Gold Pact and its members or customers, including memberships, trial memberships, drop-ins and other services.

2. The terms are made available to the member before or when the agreement is concluded and are accessible electronically.

3. By entering into an agreement, the member confirms that he or she has been able to read and accepts the terms.

4. Additional or deviating agreements are only valid if CrossFit Gold Pact has confirmed them in writing or electronically.

1. A membership gives the member access to the services and the number of classes included in the chosen membership.

2. Unless explicitly agreed otherwise, an initial minimum term of 3 months applies. After that, the membership continues for an indefinite period until cancelled in accordance with Article 4.

3. Trial memberships, drop-ins, event tickets and other one-off products or services may have their own terms and duration and do not automatically constitute an ongoing membership.

4. Memberships are personal and may not be transferred to or used by another person without prior permission from CrossFit Gold Pact.

5. The specific services, class credits and other benefits are determined by the chosen membership.

1. The member is liable for the membership fee that corresponds to the chosen membership.

2. The membership fee is charged in advance every four weeks. This means there are 13 payment periods of four weeks per year.

3. Unless otherwise agreed, the payment is automatically collected by direct debit at the beginning of each new four-week period.

4. The current price, payment frequency and any additional mandatory costs are clearly communicated before the agreement is concluded.

5. CrossFit Gold Pact may adjust its rates periodically. Members will be informed at least one month before the new price takes effect.

6. Price adjustments may occur due to inflation, higher operating costs, tax changes or other circumstances that reasonably affect the cost of service delivery.

7. If a price adjustment substantially increases the membership fee and the member has a statutory right to cancel as a result, the member may do so before the new price takes effect. The member's statutory rights remain unaffected.

1. If an automatic direct debit fails, CrossFit Gold Pact may inform the member and request payment of the outstanding amount.

2. The member remains responsible for timely payment of the membership fee.

3. If payment is not made, CrossFit Gold Pact may temporarily suspend access to classes, Open Gym and/or other services until the outstanding amount is paid. Suspension does not automatically terminate the membership or payment obligation.

4. Before charging statutory collection costs to a consumer, CrossFit Gold Pact sends the legally required payment reminder with a period of at least 14 days to settle the amount, in accordance with Dutch law.

5. Collection costs and statutory interest are only charged to the extent the law permits.

6. CrossFit Gold Pact reserves the right to terminate a membership in case of repeated or prolonged non-payment, without prejudice to the right to collect outstanding amounts.

1. Unless explicitly agreed otherwise, a membership has an initial minimum term of 3 months.

2. After this minimum term, the membership automatically continues for an indefinite period.

3. After the minimum term, the member can cancel your membership at any time with four weeks' notice.

4. Cancellation can be done by email to info@goldpact.nl, via the member portal (where this function is available) or via another method offered by CrossFit Gold Pact.

5. Where the law requires it, the member may also cancel the membership in the same way as the agreement was concluded.

6. CrossFit Gold Pact confirms the cancellation and the end date of the membership.

7. Membership fees are due until the effective end date.

8. If the member has already paid membership fees for a period after the end date, this portion will be refunded where applicable.

9. Statutory rights to cancel or terminate an agreement early for valid reasons remain unaffected.

1. Members can request an upgrade or downgrade of their membership at any time.

2. Unless otherwise agreed, a change takes effect at the start of the next four-week billing period.

3. A requested change is only final after confirmation by CrossFit Gold Pact.

4. A change does not automatically create a new initial minimum term unless explicitly agreed with the member.

5. Any change to the membership fee will be communicated before the change takes effect.

1. CrossFit Gold Pact offers the possibility to temporarily pause a membership.

2. A pause can start from any agreed date and is not limited to the start of a four-week billing period.

3. The minimum duration of a pause is four consecutive weeks.

4. A pause must be requested in advance by email to info@goldpact.nl or via another method offered by CrossFit Gold Pact. Unless otherwise agreed, the request must be submitted at least 10 days before the desired start date.

5. The member provides both the desired start date and the intended reactivation date with the request.

6. During the pause, membership rights, including access to classes and Open Gym, are suspended.

7. No regular membership fee is charged for the pause period. If the four-week membership fee has already been paid and the pause starts within that period, the unused portion will be credited or the next payment date will be moved.

8. At the end of the pause, the membership is automatically reactivated. Access and payments resume from that date.

9. The four-week payment cycle may shift due to a pause.

10. A pause does not constitute cancellation of the membership.

11. Unless otherwise agreed, a pause suspends the initial minimum term of 12 weeks during this period. The remaining portion continues after reactivation.

12. In exceptional circumstances, such as prolonged injury, pregnancy or other reasonable situations, CrossFit Gold Pact may make alternative arrangements.

1. CrossFit Gold Pact strives to offer the published class schedule and services as consistently as possible.

2. CrossFit Gold Pact may reasonably change the schedule, coaches, class formats, opening times or availability of facilities when necessary for business operations.

3. Individual classes may be changed, moved or cancelled due to, for example, public holidays, insufficient registrations, illness or absence of a coach, maintenance, safety reasons, force majeure or other circumstances that reasonably prevent the class.

4. Incidental changes, substitutions or cancellations do not automatically entitle the member to a refund or compensation.

5. If CrossFit Gold Pact is unable to provide a substantial part of the agreed services for an extended period, the member retains the rights that Dutch law provides.

1. Members comply with CrossFit Gold Pact's house rules and reasonable instructions from coaches and staff.

2. Members are expected to treat other members, visitors, coaches, staff, equipment and facilities with respect.

3. Discrimination, intimidation, bullying, threatening or aggressive behaviour and other conduct that creates an unsafe environment is not acceptable.

4. During classes, the coach is responsible for safety and organisation. Members follow the coach's reasonable instructions.

5. Members use equipment and facilities carefully and for their intended purpose.

6. Members can be held liable for damage to CrossFit Gold Pact property caused intentionally or through negligence.

7. In case of serious or repeated misconduct or violation of house rules, CrossFit Gold Pact may issue a warning, temporarily refuse access or terminate the membership.

8. In case of serious misconduct where continuation of the membership cannot reasonably be expected of CrossFit Gold Pact, access and/or the agreement may be terminated with immediate effect.

1. Participation in CrossFit, strength training, conditioning and other physical activities involves inherent risks. To the extent the law permits, members participate at their own risk.

2. Members are responsible for training within their own abilities and for following reasonable safety instructions from CrossFit Gold Pact and its coaches.

3. Members inform the coach of relevant injuries, physical limitations or other circumstances that may affect safe participation, to the extent reasonably necessary.

4. Members use equipment and facilities in accordance with their intended purpose and CrossFit Gold Pact's instructions.

5. CrossFit Gold Pact is not liable for damage arising solely from risks inherent in normal participation in sports activities, except where CrossFit Gold Pact is legally liable.

6. Nothing in these terms excludes or limits liability where this is not permitted by law, including liability for intentional misconduct or gross negligence of CrossFit Gold Pact.

7. CrossFit Gold Pact is not responsible for loss, theft or damage to personal property brought onto the premises, except where legal liability exists.

8. Members can be held liable for damage they cause to CrossFit Gold Pact or third parties through intentional or negligent acts.

1. Photos and video recordings may be taken during classes, events and other activities.

2. When a person is identifiable and privacy legislation requires consent or another legal ground, CrossFit Gold Pact only processes and uses such images if an appropriate legal ground exists.

3. If CrossFit Gold Pact bases the use of identifiable photos or videos for promotion or marketing on consent, members are given the opportunity to opt-in.

4. Members can withdraw any previously given consent at any time. Withdrawal of consent does not affect the lawfulness of processing before withdrawal.

5. CrossFit Gold Pact makes reasonable efforts to respect members who have indicated they do not wish to be photographed or filmed.

6. Photography and filming by members and visitors is subject to house rules. Members respect the privacy of others and may be asked to seek permission from coaches and other identifiable people before taking or publishing recordings.

1. CrossFit Gold Pact processes personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy legislation.

2. Personal data may be processed for, among other things, member administration, payment processing, class registration, communication, customer service, safety, compliance with legal obligations and the delivery and improvement of services.

3. CrossFit Gold Pact may engage external service providers to process personal data where necessary for business operations. Where legally required, appropriate data processing agreements and safeguards are put in place.

4. Personal data is not sold to third parties.

5. Personal data is not kept longer than necessary for the purpose for which it was collected or based on legal obligations.

6. Members have the rights that privacy legislation provides them, including, where applicable, the right of access, correction, erasure, restriction or objection and the right to data portability.

7. Members also have the right to file a complaint with the competent supervisory authority.

8. Further information about the processing of personal data, retention periods, external processors and the exercise of privacy rights is contained in CrossFit Gold Pact's separate privacy policy.

1. If a consumer concludes a membership or other agreement online or at a distance, a statutory cooling-off period of 14 days applies where Dutch law requires it.

2. The cooling-off period starts on the day the agreement is concluded.

3. A member can request that the membership and access to services start during the 14-day cooling-off period.

4. If the member expressly requests services to be provided during the cooling-off period and subsequently exercises the right of withdrawal, CrossFit Gold Pact may charge a proportional amount for services already provided, to the extent the law permits.

5. Before concluding an online or distance agreement, the member receives the legally required information about the right of withdrawal.

6. Nothing in these terms limits the mandatory consumer rights of the member.

1. CrossFit Gold Pact may modify these terms and conditions when reasonably necessary, for example due to changes in legislation, services or business operations.

2. Members are informed of material changes before they take effect.

3. Changes will not be applied in a way that unreasonably disadvantages members during an agreed initial minimum term.

4. If the law gives the member the right to cancel following a material change, the member may exercise that right before the change takes effect.

1. Members with a complaint about their membership or our service are invited to get in touch so we can resolve the issue.

2. Complaints can be submitted via info@goldpact.nl.

3. CrossFit Gold Pact makes reasonable efforts to acknowledge and resolve complaints within a reasonable timeframe.

4. This complaints procedure does not affect the member's statutory rights.

1. Agreements between CrossFit Gold Pact and its members are governed by Dutch law.

2. Mandatory consumer rights relating to applicable law, jurisdiction or dispute resolution remain unaffected.